Answers
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How to register myself at your website? |
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Click here to register. Please following the instruction. |
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What rights the registered user has at our web site? |
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As a registered user you can do the following at our Community Center:
Post comments with your name
Send news with your name
Have a personal box in the Home
Select how many news you want in the Home
Customize the comments
Select different themes
Access to user journal
Access to private message
Access to user list
Access to user customization
Create your own Journal
Read custom headlines
At our calling card main page, you can:
Buy calling card in real time, online
Vote the calling card |
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Shall I register myself first, before I buy the calling card? |
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Yes. You have to register yourself in our system first. |
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Why shall I register first, then I can vote the calling card? |
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To avoid the unfair vote, only registered user can vote the calling card. And a user can vote a calling card only one time. |
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Why shall I register first, then I can use the Paypal? |
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We need some of your uniqe information to reserve the calling card. So you have to register first. |
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What is Calling Card Forum? |
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Calling Card Forum is our online forum for our customer to discuss calling card and exchange the calling card information.
Please click here to enter the forum.
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How to buy the calling card? |
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At this moment, we provide two ways to buy the calling card:
1. Online Credit Card instant buy.
2. Paypal instant buy
3. HyperWallet offline buy
Please refer the PayPal and Hyperwallet buying guide.
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Is it secure to buy the calling card online? |
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You are secure. we have the following way to make you secure:
1. Transaction security - We use Moneris eSelect, PayPal and Hyperwallet.
Moneris eSelect is the largest online payment platform. It serves the famous Canadian banks like Royal Bank, BMO, TD, etc.
PayPal does not expose any of your financial information. All the transation are made at the Paypal platform, which dramatically enhance the security. Via Paypal, you need not to tranfer your credit card number to us. PayPal now 20 million users, including 3 million business user. It handles over 1 billion US dollar every day.
Hyperwallet neither expose any of your financial information. It is a offline system. You can even go to your nearest bank to make the transaction. Of course the easiest way is using the web bank which is provided by your bank.
2. Pin Encryption - We provide more security.
Differ from other calling website, we send the PIN number in encrypted attachment. Only you know the password. The password is generated following the secure password form.
More detailed information, please visit our Security FAQ. |
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How can use credit card to buy the calling card? |
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When you checking out, select the credit card payment (simply click the vis/master card logo).
You shall input the credit card number, expire date and some other information, then click OK. |
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What is Hyperwallet? |
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Hyperwallet is another internet transaction system. You can pay your calling card through your bank account by using HyperWallet system. You may log on http://www.hyperwallet.com to find out the detail information. At present, it does not support real-time transaction. |
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How to buy via HyperWallett? |
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Please pay with HyperWallet. Just add our HyperWallet account number into your bank account bill list and pay the bill. Click here to view the full HyperWallet guide. |
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Shall I register my own Hyperwallet account? |
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No. |
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I can't make order, it seems your system has problem. |
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Our system is OK. This is cause by the IE cookie bug. You can delete all the cookies for your IE and restart the IE. In IE, select the Tools->InterNet Opition, and in general panel, click delete cookies. |
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What is Paypal? |
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PayPal is becomming the global standard for online payments, offering their service to users in 38 countries including the United States. They have over 20 million registered users, including more than 3 million business accounts. Their account base is growing by an average of 28,000 accounts per day, with virtually no traditional sales or marketing.
The size of their network and widening acceptance of their product have helped them become the leading payment network for online auction websites, including eBay. PayPal is also being increasingly used at other e-commerce sites, for the sale of goods such as electronics and household items, the sale of services such as web design and travel, and the sale of digital content. Offline businesses, including lawyers, contractors and physicians, have increasingly begun to receive payments online through PayPal. PayPal's service, which lets users send payments for free, can be used from PCs or Web-enabled mobile phones.
PayPal was recently acquired by eBay, and is located in Mountain View, California. PayPal is the 2002 SIIA Codie Awards winner for "Best eCommerce Solution" and is recognized by PC Magazine as one of "The Top 100 Web Sites."
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How to buy via PayPal? |
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Click here to view the full PayPal guide. |
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Why shall I register at paypal first, then I can use the Paypal? |
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Paypal requires the seller and buyer both own the paypal account. |
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How to register PayPal account |
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Click here to register.
You have to prepare a credit card or bank card. Please follow the instruction from PayPal. |
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I register my PayPal account, the I buy the calling card failed, why? |
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Note: if you register a new paypal account, this account will be set to unverified. Paypal now performs the new security policy, which will take a verify procedure to verify your information. This procedure will take 0 - 3 days depending on the location. We only accept the verified paypal account. |
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Is there any other payment method? |
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Click here to view other payment method guide. |
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Why different price for different buy method for the same calling card. |
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We have different cost for different method. |
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I forget the PIN number, what can I do? |
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Click here , you can retrieve the PIN number you bought within recent three months. |
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I have other problem. What can I do? |
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Tell us your problem. I will try our best to help you. |
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If I get enough credit points, can I get the PIN # right after you make the payment via HyperWallet and Online Banking? |
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If a user has enough credit point, he/she can get the PIN # right after the payment via HyperWallet Online Banking. Usually your bank needs 1 - 2 business days to tranfer the money, we only send the PIN after we receive the payment.
We set a credit factor, which is used to calculate the real credit amount. If you have 25 points, due to current factor 0.45, you 11.25 credit. If you payment is lower than 11.25, you will get the PIN immediately.
Note: according to the setting, only 40 points maximum is used. |
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A register user with the initial 0 points. |
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Credit point reflects the user's successful transaction histroy at CompuSky.com. Every registered user has his/her own credit points. The initial value is 0. You can view it in "Your account" function. It is also shown below the user icon of each post in the forum. |
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How to get your points? |
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1. Buy a C$5 card (value), you will get 1 point.
2. Buy a C$15 card (value), you will get 3 points.
3. For each 10 posts in the forum, you will get 1 point.
4. If you make duplicated or junk post, and they are deleted by the administrator, for each 2 posts, deduct 1 point.
5. For our vip user, they will get extra point.
6. For any first fraud, the credit point will be set to 0. for the second, the account will be locked and the points set to -1000. |
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Is there any different between the using HyperWallet and Online Banking for Credit Point? |
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Once the Online Banking user gets a successful purchase, he/she will have the maximum credit point set by system. So he/she does not need to accumulate enought credit point!
HyerWallet user has no this feature. |
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